FREQUENTLY ASKED QUESTIONS

Common questions from our customers

What is your cancellation policy?

The reservation is final once the agreed rental amount has been paid; It is advisable to take out external cancellation insurance.

Is this accommodation suitable for babies and children?

The accommodation is suitable for 2 couples, or a small family with children; For baby or toddler equipment, please make a request.

Are pets allowed?

Animals of any kind are not accepted.

Is there a concierge service?

Reception, arrival and departure, and the concierge service are provided by Gregory who will be there at all times to assist you .

In case of a power outage?

A 12 kVA generator automatically activates to ensure the villa's comfort, powering the air conditioning, refrigerator, oven, and much more! It's essential in Saint-Martin!

What if the city's water supply is cut off?

The villa is equipped with a rainwater cistern. It's essential in Saint-Martin!